Damp, Mould and Condensation
We take cases of damp and mould really seriously.
If you think you have issues with damp, mould or condensation in your home, please tell us as soon as possible so that we can respond accordingly.
Determining whether you have damp, mould or condensation in your home isn’t always easy. All homes experience condensation, especially in the colder months of the year, but there are actions you can take to reduce it.
Click the links below to watch our video with advice and helpful information about condensation, damp and mould, or read the advice leaflet.
If you have any queries or concerns about damp, mould or condensation then please let us know so we can help you and your home.
How much is your home at risk from damp, mould or condensation?
Click on the condensation picture below to complete a quick online questionnaire to find out how much moisture you are creating in your home.
We are grateful to the UK Centre for Moisture in Buildings for their consent to use this online calculator for the benefit of our residents.
If you think you have damp, mould or condensation in your home, this procedure explains the action we will take in response: