Anti-social Behaviour Procedure [pdf] 960KB
Complaints Leaflet - Feb 2014 [pdf] 381KB
Customer Service Standards [pdf] 211.58KB
Equality and Diversity [pdf] 193.67KB
Fire Safety booklet [pdf] 114KB (uploaded October 2013)
HB leaflet [pdf] 2MB (housing benefit changes from April 2012)
How to pay your rent [pdf] 1MB
Leaseholder's Handbook [pdf] 4MB
Out of Hours Emergency Repairs [pdf] 134.58KB
What happens if you don't pay your rent [pdf] 508KB
Newrsound Winter 2015 [pdf] 2MB
Newsround Summer 2015 [pdf] 2MB
Newsround - Spring 2015 [pdf] 2MB
Newsround - Winter 2014 [pdf] 3MB (including the local offer)
Report to Tenants 2014-15 [pdf] 2MB
Performance Report 2013/14 [pdf] 1MB
Performance Report 2012/13 [pdf] 1MB
Performance Report 2011-12 [pdf] 2MB
Satisfaction Survey 2012 [pdf] 326KB
Financial Statements 2015 [pdf] 15MBAnnual Report 2014-15 [pdf] 728KBBusiness Plan 2015-2020 [pdf] 1MB
Annual Report 2014-15 [pdf] 728KBValue for Money 2014-15 [pdf] 1MB
Annual Report 2013-14 [pdf] 5MB
VfM Statement 2013-14 [pdf] 163KB
Annual Report 2012-13 [pdf] 1MB
We are pleased to publish our Annual Reports to Residents.
Please let us know if you would like a printed copy.
|
|
 |
 |
 |
Financial Statements
To view our Financial Statements
for 2023 - 24, please click here
for 2022 - 23, please click here
for 2021 - 22, please click here
We send email newsletters to customers on our mailing list. If you would like to receive these, click here.
You can see previous emails here:
