Customers are invited to tell us what they think of the homes and services we provide by taking part in our satisfaction survey.
You will be contacted by post in February 2019 by BMG Research, who we have asked to carry out the survey for us to find out what you think we do well and where you think we can improve.
The STAR survey (Survey of Tenants and Residents) includes questions about satisfaction with your home, neighbourhood, communicating with Hundred Houses Society and whether you think our services represent good value for money.
By completing the survey you will be entered into a prize draw and could win one of five prizes of; £100 Love2Shop vouchers first prize, £50 Love2Shop vouchers second prize and three prizes of £25 Love2Shop vouchers each.
The results of the survey, which will be made public, will help Hundred Houses Society improve our services now and in the future.
If you want to find out more please contact our Customer Services Team on 01223 315036 or by email at firstname.lastname@example.org