Our Corporate Strategy

To read our full strategy, click the link below:

Corporate Strategy 2025-28 

As part of our Corporate Strategy, we are committed to delivering better customer services and ensuring great value through business efficiency.

We regularly review service standards to ensure that improvements are made and we are meeting your needs. We do this by involving our residents in the process.

Click here to read our HHS Customer Charter

Our objectives

  • Provide more homes in Cambridge
  • Deliver better customer service
  • Ensure great value through business efficiency
  • Develop motivated and effective people